Accessibility Services

We’re proud to be accessible to all, If you require any more information, please call us.

01294 274021

Open to all

Disabled Parking

The centre has disabled parking in both our surface car park and our multi-storey. Disabled access from our multi-storey is located on level 5.


We are pleased to offer wheelchairs on loan, at no cost to the user whilst you visit our shopping centre.  These are available from our control room, which is located beside the public toilets.


Most of our entrances and exits are located on the same level as our shops, except one. This is the entrance/exit that is located beside our surface car park. However, we do have a public lift and a ramp at this location.

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We provide safe spaces...

Safer Parking Award

The Safer Parking Scheme is a national standard for UK car parks that have low crime and measures in place to ensure the safety of people and vehicles. A Park Mark is awarded to each car park that achieves the challenging standards. The distinctive Park Mark signage helps drivers find car parks where they can confidently leave their vehicle, knowing the environment is safer.


The DPA scheme recognises off-street parking facilities which are accessible to disabled people. The DPA is primarily aimed at improving parking for disabled people and reducing abuse of disabled bays. Car parks that achieve DPA Accreditation demonstrate to their customers that they are committed to creating high-quality parking facilities for disabled people.